To coordinate and control the quality of the work activities of a team accountable for supporting business applications and systems enabling the optimal functioning thereof, contributing to managerial decision-making.

Key Performance Areas

• Execute own work and team work according to set operating procedures and service level agreements.
• Execute own work and teamwork in line with governance and compliance processes.
• Monitor and report on own and teams’ transactional activities to provide timely information for decision making.
• Plan, coordinate and deliver own and team activities to ensure that agreed standards and operational objectives are met (daily to 3 months).
• Coordinate and participate in learning interventions to establish a learning and development culture within the team.
• Coordinate and monitor daily work activities within the team environment in order to prevent financial losses.
• Coordina...