Take on the role of Front Desk Supervisor at Auberge Gisele's Inn in beautiful Baddeck County, Nova Scotia. Lead the front office team to enhance guest experiences and streamline operations.
We are looking for an experienced Front Desk Supervisor to join the Auberge Gisele's Inn team. Your role will involve coordinating front desk activities, training new staff, and ensuring operational efficiency within the hotel. You'll also oversee billing, reservations, and monitor guest satisfaction through feedback, all while working closely with hotel management.
Key Responsibilities:
• Oversee daily operations for front desk staff
• Establish work schedules and resolve issues promptly
• Conduct shift reports and manage cash handling
• Liaise between departments for room readiness
• Promote loyalty programs and upsell services effectively
Requirements:
• Prior experience in a supervisory hotel role required
• Strong problem-solving and organizational skills
• Exc...