Ziyana Business Consulting and Training | Full time

Subject Matter Expert (SME)

Johannesburg, South Africa | Posted on 25/05/2026

We are currently seeking a qualified Subject Matter Expert (SME) for the QCTO Occupational Certificate: Franchise Manager (NQF Level 6) programme aligned with the Services SETA curriculum and quality assurance requirements.

The purpose of the qualification is to equip learners with the competencies required to maintain franchise relationships, support franchise partners, develop operational guidelines, evaluate franchise performance, manage business growth opportunities, and oversee training and communication within franchise systems.

Requirements

The ideal SME should possess:

At least 2 years’ proven managerial or training experience related to franchising Strong knowledge of franchise operations, contractual relationships, business performance management, customer relationship management, training, and operation...