The Student Accounts Manager is responsible for the administration, oversight, and continuous improvement of student account operations at Carthage College. This position, reporting to the Director of Student Financial Services, manages billing, payment processing, collections, account reconciliation, and student account customer service while ensuring compliance with institutional policies and applicable federal and state regulations. The Student Accounts Manager utilizes the Workday Student and Finance platforms to support efficient operations, accurate reporting, and a high level of service to students, families, faculty, and staff.

Key Responsibilities:

Student Account Operations