About the Role
A strategic leader focused on transforming customer relationships with deep expertise in Loyalty strategy, building high‑performing teams, and driving significant business growth.
Responsibilities
- Serve as the primary strategic client lead for key accounts, owning executive relationships, understanding their long‑term vision, and proactively identifying opportunities for value creation; act as a trusted advisor to C‑suite executives.
- Drive business development efforts, including identifying new opportunities, leading proposal development, and securing new engagements and account growth within the portfolio.
- Lead the overall design and delivery of large‑scale, complex strategy engagements, ensuring successful outcomes, client satisfaction, and adherence to budget and timelines.
- Provide senior strategic oversight and quality assurance for all deliverables, ensuring insights are actionable, recommendation...