Transform operational strategies for community services at United Way Greater Toronto, as the Strategic Operations Director. This contract position focuses on enhancing organizational effectiveness and improving stakeholder engagement.

As part of the Senior Management Team and reporting to the CFOO, you’ll steer the development and implementation of processes that enhance service delivery. With a commitment to excellence, you will lead a team focused on sustained improvement across operations. This role is vital for driving operational excellence and measuring performance metrics.

Key Responsibilities:
• Develop strategies for seamless internal and external service
• Create and execute annual departmental budgets
• Mentor and lead a high-performing team
• Monitor adherence to operational policies and standards
• Analyze fundraising results and community program data

Requirements:
• 5-10 years of relevant experie...