Lead customer service excellence as a Store Supervisor at Shoppers Drug Mart in your community. Oversee team performance and ensure compliance for exceptional shopping experiences.
In this leadership role, you will manage cashiers and merchandising staff while training them on essential duties. Your responsibilities will include implementing loss prevention strategies, maintaining store standards, and resolving customer inquiries effectively according to established guidelines.
Key Responsibilities:
• Oversee cashier and merchandising staff training and compliance
• Implement loss prevention standards and manage daily cash inventory
• Ensure proper marketing display setup and maintenance
• Address customer issues, including refunds and exchanges
• Maintain store cleanliness and health and safety standards
Requirements:
• Strong problem-solving skills for customer satisfaction
• Computer literacy and time management abilities
• Ability to work independen...