Job Description:
The Store Manager is responsible for overseeing the overall operations, performance, and profitability of the outlet. This includes sales management, staff supervision, customer service excellence, inventory control, financial accountability, compliance, and business development to ensure the store achieves its targets and maintains brand standards. Key Responsibilities
1. Sales & Business Performance
Achieve and exceed monthly and annual sales targets
Monitor daily sales performance and KPIs
Develop sales strategies and promotional plans
Upsell and cross-sell products/services
Analyze sales reports and market trends
Drive customer retention and loyalty programs
2. Operations Management
Oversee daily store operations
Ensure smooth workflow and service delivery
Maintain store cleanliness and visual merchandising standards
Ensure compliance with SOPs and company policies
Manage store opening and closing procedures
3. Staff Man...