Role of Store Manager (Food Retail)

1. Store Operations

• Manage daily store opening & closing
• Ensure smooth operations of billing, service, and floor activities
• Maintain cleanliness, hygiene, and safety standards (very important in food retail)

2. Sales & Target Achievement

• Achieve daily / monthly sales targets
• Plan promotions, offers, and upselling
• Monitor sales reports and improve performance

3. Team Management

• Recruit, train, and supervise staff
• Manage shifts, attendance, and performance
• Motivate team to deliver better customer service

4. Inventory & Stock Control

• Monitor stock levels (avoid shortage & wastage)
• Check expiry dates (critical in food retail)
• Coordinate with suppliers for replenishment

5. Customer Serv...