About the Role

Our team members are the beating heart of all our stores, bringing passion to work every day and ensuring an exceptional experience for every customer from arrival to departure. Your role is to create that experience by providing authentic service and support.

Key Responsibilities

• Create amazing experiences for customers through authentic service and lasting impressions.
• Achieve sales targets and performance metrics.
• Interact with customers, educate them on products, build rapport, and maintain relationships.
• Maintain store standards, front and back, including visual merchandising, deliveries, stock replenishment, loss prevention, and health & safety procedures.
• Manage cash, adhere to security, health & safety, and stock accuracy policies.
• Encourage customer loyalty by discussing upcoming collections and gathering customer data.

Knowledge, Skills & Abilities