Job Overview

We are seeking a dynamic and experienced professional to lead our Technology Infrastructure and Applications Observability Practice. The candidate will oversee a multidisciplinary team across Operations, Site Reliability Engineering (SRE), Engineering, and Client Engagement, driving excellence in service delivery and leveraging AI-powered Observability to enhance performance, resilience, and business value.

The ideal candidate will bring a strong mix of technical depth, strategic thinking, and executive communication, along with a passion for showcasing the business impact of infrastructure insights through data storytelling and intelligent dashboards.

Key Responsibilities

• Leadership & Strategy
• Lead the Observability Practice spanning infrastructure and application monitoring, log & trace analytics, AIOps, and SRE automation.
• Dev...