Description
Our client seeking a Tier 1 Network/Service Desk analyst to join their team. Ideal candidate will have 1-2 years of experience or related technical school training. Responsible for inbound phone calls from end users and after hours network support and troubleshooting and escalation to tier 2/3 teams. Candidate should have strong troubleshooting skills in network, MS 365 and ServiceNow.
Skills
support, troubleshooting, customer service, active directory, hardware, office 365, servicenow, application support
Top Skills Details
support,troubleshooting,customer service,active directory,hardware,office 365,servicenow,application support
Additional Skills & Qualifications
Our client seeking a Tier 1 Network/Service Desk analyst to join their team. Ideal candidate will have 1-2 years of experience or related technical school training. Responsible for inbound phone calls from end users and after hours network support and troubleshooting and escalation to tier 2...