As a Sr Technical Program Manager you will serve as a designated operational delivery manager for our enterprise customers utilising our Unified Operations UOps services AWS s highest-tier support experience for customers with business-criticalworkloads You will be responsible for building Unified Operations enablement plans inconjunction with the Technical Account Manager TAM orchestrating Unified Operations resources and managing the delivery of UOps to ourcustomers This role requires a strategic thinker with strong leadership skills

• Act as the single-threaded leader for UOps delivery for onboarding workloads with stringent uptime requirements making high-judgment technical decisions that directly impact business continuity and operational resilience
• Communicate directly with customer leadership regarding progress blockers and operational integrity
• Partner with Account TAMs and other specialists to bui...