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Sr Systems Support Engineer

Altera Digital Health (India) LLP | Pune, India | Posted June 06, 2026

Position Overview

Responsibilities:

  • Configures, maintains, and operates routers, switches, firewalls, load balancers, and monitoring tools

  • Installs physical equipment, connects cabling, organizes communication racks, and powers devices per documentation

  • Proactively monitors network infrastructure using monitoring tools, responds to alerts, and maintains updated topology documentation

  • Mentors, coaches, and shares knowledge with junior team members

  • Acts as an escalation point for complex incidents and requests

  • Independently handles routine network service requests, access provisioning, and documentation

  • Troubleshoots and resolves major incidents, leads outage bridges, and performs root cause analysis

  • Owns end-to-end network infrastructure projects (design, implementation, testing, and handover)

  • Develops subject matter expertise in domains such as datacenter networking...

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