Position Overview
**About the Company:**
Join AT&T and reimagine the communications and technologies that connect the world. Our Chief Security Office ensures that our assets are safeguarded through truthful transparency, enforce accountability and master cybersecurity to stay ahead of threats. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won’t just imagine the future-you’ll create it.
We are seeking an IAM Operations Senior Specialist (ServiceNow Platform) with hands-on AIOps/AI skills and deep ServiceNow experience to ensure stability, reliability, and continuous improvement of Identity & Access Management services delivered through the ServiceNow platform. This role owns end-to-end operational excellence for IAM services (e.g., Access Requests, Service Catalog, workflows/Flow Designer, integrations, reporting, monitoring) and applies AI-driven...