Description

Position Summary:

The Senior Relationship Manager Associate (Sr. RMA) is an extension of the Relationship Manager (RM) team focused on providing distinctive customer service and performing administrative duties for RMs and clients. The Sr. RMA performs various support duties pertinent to meeting the needs of FirstBank’s clients and development of new business, and functions as an extension of the RM team for sales opportunities and brand awareness. Uses advanced computer and communication skills to anticipate and proactively address client and RM needs.

Essential Duties and Responsibilities: 

• Function as an experienced member of the Relationship Manager team to provide support to Commercial Real Estate and/or Retail Banking teams; anticipate needs, issues and concerns of internal teams and clients, providing resolution or escalation when appropriate.

• Prepare and review all account documentation related to hig...