Position Overview
Amazon Shipping is building Amazon's next $100B business. Physical locations are how we meet customers where they are: drop spots where shippers hand off packages, late pickup windows that extend the shipping day, and returns infrastructure that makes reverse logistics simple. As a Sr. Program Manager, you own the programs that bring these capabilities to life.
You coordinate across Operations, Compliance, Technology, and Commercial teams to launch and scale physical location services. One day you work through smart locker deployments with Engineering. The next, you optimize reverse logistics flows with Operations. Your recommendations shape which initiatives scale and which sunset, balancing growth with sustainable operations.
This role demands strong organizational skills and comfort with complexity. You analyze operational data, build consensus, and maintain momentum through uncertainty. You make progress with incomplete information. You move between planning and h...