Position Overview
Description
Are you a customer experience enthusiast who thrives on creating bold, innovative solutions? Join our team and help us redefine the shopping experience with value-added services in Japan!
JP Hardlines offers a wide range of products — from everyday essentials to high-consideration home goods requiring professional delivery and installation. Customer expectations for professional services are especially high in Japan. We envision a world where any customer — from a confident DIY enthusiast to someone urgently needing a replacement appliance — can confidently purchase highly technical, complex products with our professional service offerings.
We're seeking an experienced Sr. Product Manager to spearhead the strategic initiative from ideation to delivery, to shape this new experience — and to continuously raise the bar on what customers expect from us.
In this strategic and operational role, you will drive two critical missions:
1. Innova...