Job ID: | Amazon.com Services LLC Our Sr. Operations Managers are responsible for all budgetary, people development, and operations objectives. They oversee all aspects of operation or functions at the site, manage and lead a team of Operations and Area Managers, coach and mentor the team to ensure performance objectives are met, build positive employee relations, and develop leadership bench strength within the Fulfillment Center. Responsibilities Drive creation of quality initiatives, process change initiatives, and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan. Responsible for overall safety, quality and performance and customer experience of either Inbound or Outbound operations. Set and clarify requirements and expectations for Operations and Area Managers; measure performance, provide feedback, and hold Ops Managers accountable for their performance and the performance of their departments. Leverage the Operati...