Team description
The Marketing & Lifecycle team in Chile is on a mission to grow and retain our merchant base by combining sharp data analysis, smart lifecycle strategy, and hands-on CRM execution. This is a newly created role, which means you'll have real ownership from day one — building the analytical foundation that connects lifecycle activity to business outcomes, and shaping how the team makes decisions. If you're energised by turning complex data into clear priorities, and you want your work to have a direct impact on how small businesses thrive, this is the role for you.
What you'll do

• Analyse the full merchant lifecycle (activation, retention, churn risk, reactivation) and build a single source of truth for lifecycle KPIs and performance
• Design and maintain dashboards (Tableau, Looker or similar) that measure the incremental impact of lifecycle campaigns and connect activity to revenue
• Design, build and optimise CRM journeys and campaigns,...