If you're passionate about helping a Fortune 100 company with nearly $70 billion in annual sales drive their strategy forward through innovative product development and advancing strategic partnerships to protect customers, then Nationwide is the place for you! At Nationwide®, on your side goes beyond just words. Our customers are at the center of everything we do and we're looking for associates who are passionate about delivering extraordinary care.

We are seeking a Senior Consultant with a proven track record of activating Voice of the Customer insights with business leaders to influence priorities, shape decisions, and drive measurable improvements in the customer experience, moving beyond reporting insights to partnering with the business to define actions, build alignment, and ensure feedback leads to meaningful change. They will also bring thought leadership in Voice of the Customer and customer research, helping evolve how we listen, analyze, and act on feedback across the en...