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US Tech Solutions, Inc. | Thousand Oaks, California, United States | Posted May 10, 2026
Position Overview
Case Management - Sr Associate
Shift: Standard Business Hours. Fully Remote, any time zone.
Job Description:
- To support the safety surveillance process for client products by performing follow up activities with patients and HCPs of individual case safety reports.
- Ensure vendor compliance with approved processes and training requirements.
- Oversee case quality of US ICSRs (CT and PM) including analysis and reporting of trends in quality measures.
- Point of accountability for managing one or more key vendor relationships for ICSR processing.
- Case processing point of contact for case related activities with assigned business partners.
- Case processing point of contact for audit related activities related to case processing.
- Accountable for measuring quality against contractual safety agreements.
- Accountable FDA...