Job Expectations:

• Position Type: Experienced - Associate
• Employment Type: Full-Time, Permanent (Direct Hire)
• Work Setup & Location: Fully Onsite - McKinley Hill, Taguig City
• Work Schedule: Weekdays; Night/Rotating Shift
• Industry: BPO (SaaS)

About the Job:

We are looking for a SQL Specialist to join our client's technical support team and provide advanced support for cloud-based SaaS platforms. In this role, you will troubleshoot application issues, analyze backend data using SQL, and assist clients in resolving technical concerns, including API-related issues. You will work closely with internal teams and customers to ensure system reliability, deliver excellent support, and maintain a high level of customer satisfaction.

Key Responsibilities:

• Provide technical support for cloud-based SaaS applications and platforms.
• Investigate, troublesh...