Specialist, Service Management

Description: This role aligns to industry level titles such as Systems Engineer or Systems Administrator

Location: US, Remote

Position Summary

Pearson Virtual Schools (PVS), is hiring a Specialist, Service Management, who will join our School IT Services team to support and continuously improve large-scale K-12 Connections Academy school IT environments with a strong emphasis on Google Workspace for Education and Device Management , alongside Microsoft Cloud and Identity Services . This is a hands-on advanced-level role responsible for designing, implementing, administering, and supporting services across multiple environments, including but not limited to, Google Workspace , Microsoft Azure , Microsoft Entra ID , Microsoft Endpoint Manager and on-premises Active Directory .

Work Model: Remote (approxim...