Drive process improvement initiatives across cluster by applying process improvement principles, structured problem‑solving, and data‑driven analysis to enhance efficiency, reduce waste, and improve overall business performance. The role focuses on optimizing workflows, supporting continuous improvement, and embedding a culture of operational excellence across all functions within all sub‑clusters.

Responsibilities

• Implement Lean principles and methodologies to identify and eliminate waste, streamline processes, and improve overall efficiency.
• Conduct Root Cause Analysis, utilizing structured problem‑solving techniques to identify the root causes of process issues, inefficiencies, and customer complaints.
• Optimize workflows: analyze existing workflows, identify bottlenecks, and develop and implement solutions to improve process flow, reduce cycle times, and enhance productivity.
• Create detailed process maps, flowcharts, and document...