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Scotiabank | Mississauga, Canada | Posted June 21, 2026
Position Overview
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In this role, you will:
Champions a customer focused culture to deepen customer relationships and leverage broader Bank relationships, systems and knowledge.Provides excellent and a high-level customer experience by taking responsibility for and ensuring the successful ongoing servicing of transactions as directed by Banking partners and customers.Ensuring the team(s) adheres to the established Operating Performance Commitments (OPC), is accountable for takeover and that proper controls are in place for audit purposes.Maintains a high degree of relevant, up-to-date knowledge and understanding of appropriate products, processes and policies, including completing internal training to maintain expertise, and reviewing all news items, processes, and related publications.Provides timely and meaningful data to partners to ensure that data is easily available, thereby facilitating the decision-making pr...