Overview

Spark Brighter Goals at TTEC Lipa | Finance Agent | Onsite | Earn up to 26k

Location: On-site - Batangas

Job Description

TTEC is hiring a Chat Customer Service Representative onsite in Lipa. You’ll be part of bringing humanity to business and supporting customers across voice and non-voice channels.

Benefits

• Meal Allowance

What You’ll Be Doing

• Handle customer inquiries via voice and non-voice channels (chat, text, email, direct messaging) to resolve issues and provide product information with empathy.
• Resolve customer issues quickly and leave them with a positive experience.

During a Typical Day, You’ll

• Answer incoming communications from customers
• Connect and resolve issues using voice or non-voice platforms

What You Bring to the Role

• Completed 2 years in college or equivalent
• At least 6 months of call center...