Mercier Consultancy Group is seeking a dedicated Spanish Speaking Payment Support Specialist to join our team in the thriving FinTech sector. This role offers the exciting chance to work and live in Greece, immersing yourself in a vibrant culture while advancing your career. Living in Greece provides a unique opportunity to experience its rich history, breathtaking landscapes, and warm, welcoming communities, all while developing your professional skills in an inspiring and dynamic environment.

Key Responsibilities

• Assist Spanish-speaking customers with payment-related inquiries
• Resolve issues related to payment processing promptly and effectively
• Guide clients through payment platforms and provide clear instructions
• Maintain accurate documentation of customer interactions and feedback
• Work collaboratively with internal teams to improve payment solutions and customer satisfaction

Requirements...