Mercier Consultancy MD is excited to offer a fantastic opportunity for a Spanish Speaking iRobot Support Specialist based in Sofia, Bulgaria, with fully paid relocation! Join a leading technology company specializing in innovative robotic solutions and provide expert support to Spanish-speaking customers. This role involves assisting users with inquiries, troubleshooting, and delivering exceptional service for iRobot products.

Your Role

As a Spanish Speaking iRobot Support Specialist, you will be the primary point of contact for Spanish-speaking customers, offering knowledgeable support via various communication channels. Your expertise will help customers maximize their experience with iRobot’s advanced robotic devices.

Key Responsibilities

• Respond to customer inquiries in Spanish regarding iRobot products, via phone, chat, and email.
• Troubleshoot technical issues and provide clear, step-by-step solutions.
• Maintain compreh...