Mercier Consultancy is thrilled to announce an opportunity for a Spanish Speaking Customer Support Representative in our Banking Department! In this vital role, you will be the first point of contact for our Spanish-speaking clients, providing essential support and guidance on various banking services. Your ability to communicate fluently in Spanish will be instrumental in ensuring our clients receive high-quality, personalized assistance.

This position is ideal for individuals who are passionate about finance and dedicated to delivering exceptional customer service. If you thrive in a fast-paced environment and possess strong problem-solving skills, we would love to hear from you!

Responsibilities

• Respond to customer inquiries in Spanish via phone, email, and chat
• Assist clients with questions relating to banking services, transactions, and account management
• Document customer interactions accurately in our customer relationship managemen...