Overview

At Champneys, our passion is health and wellbeing, and our therapists are at the heart of that vision. We pride ourselves on our exceptional teams, with therapists that are the best in the business.

Responsibilities

• Provide a first‑class service and deliver a high standard of a range of therapeutic, holistic, wellbeing treatments including facials, massages, and nail treatments.
• Maximise treatment and retail sales to ensure targets and KPIs are achieved.
• Deliver exceptional customer service that exceeds guest expectations.
• Provide ultimate client care and a memorable treatment experience, maximising revenue opportunities according to targets.
• Offer professional advice to guests through talks, demonstrations, spa tours, and promotional events, and recommend suitable home‑care advice.
• Carry out all spa treatments to required standards and adhere to specified treatment times, staying up‑to‑d...