Responsibilities

• Answer telephone inquiries promptly and professionally and channel to appropriate person for assistance.
• Greet members and Guests in a friendly and efficient manner.
• Escort Guest as required.
• Knowledgeable about all aspects of treatments and the facility.
• Knowledgeable in a spa therapy
• Provide information and literature about facility in person and via telephone.
• Control entry into all areas of facility by restricting all unauthorised individuals.
• Collect moneyor other suitable payment from clients for all services rendered.
• Treatment bookings/scheduling.
• Give tours of spa as required.
• Ensure smooth operation of reception.
• Respond to inquiries by phone and in person providing complete details of all spa aspects.
• Handle special assignments.
• Co‑ordinate sales packets when needed.
• Maintain office files/records. <...