Boutique Hotel in Morningside; Durban is looking for a Spa Manager. The Spa Manager curates an elite wellness sanctuary; focusing on bespoke guest journeys; absolute privacy, financial excellence ; and strict brand alignment.
Responsibilities
- Conduct treatments and therapies
- Recommend wellness products
- Maintain treatment rooms
- Ensure guest comfort
- Execute meticulous, unhurried, custom-tailored treatments
- Anticipate guest preferences using data from the CRM profile before arrival
- Serve as an expert wellness advisor, prescribing personalized home care regimes
- Maintain pristine room aesthetics aligned with luxury sensory branding (scent, lighting, sound)
- Oversee the end-to-end luxury guest journey, ensuring zero friction points
- Direct the financial strategy, maximizing yield per treatment and treatment area
- Uphold strict health, safety and quality standards
- Source ...