Key Responsibilities

• Provide inspirational leadership for The Spa, nurturing its growth as a leading wellness destination while balancing commercial performance, operational excellence and exceptional guest experiences.
• Ensure the vision, values, standards and operating procedures of The Spa are consistently upheld across all areas of the business.
• Develop and enhance the wellness offering through innovative retreats, programmes and experiences that enhances guest engagement and supports sustainable growth for the business.
• Develop a positive and inclusive team culture where every team member feels valued, supported, empowered and connected to the purpose of The Spa.
• Build and maintain a collaborative working relationship with the Hotel General Manager and wider hotel leadership team.
• Ensure all team members receive a comprehensive induction and ongoing development in wellness, ...