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Spa Guest Service Agent (Russian Speaking)-Six Senses The Palm Dubai

Hotel: Dubai The Palm (DXBDP), Plot number PJCRC08_200

Responsibilities

• Greet guests on arrival and conduct check‑in and registration procedures in an efficient and friendly manner, using guest name whenever possible.
• Ascertain guest satisfaction, collect keys, ensure that all guest billing procedures are handled correctly, minimizing rebates during check‑out and bid guest farewell.
• Maintain a balanced bank assigned by the resort. Make change, cash checks, and exchange foreign currency. Reconcile all transactions at the close of each shift.
• Maintain and update guest history files and disbursement of relevant information ensuring guest requests and preferences are implemented whenever possible. ...