Reconstruct is seeking a Solutions Engineer-Customer Account Manager who has a passion for the AEC space (architecture, engineering, construction), BIM (building information modeling) experience, and enjoys working with customers. This new hire will ensure that our solutions work to meet our customers' needs from late-stage sales hand-off through SaaS onboarding, project execution, implementation, customer expansion and renewal. This position will require being based in the Chicago area and require overnight travel ranging from 20% to 50% of workdays each month -- likely international travel as well.

RESPONSIBILITIES

• Customer onboarding: engage in the successful sales hand-off to optimize for the best out-of-the-box first impression 
• Periodic health checks: actively stay in touch with your customers
• Account escalation: proactively detect any red flags from the customer & then promptly resolve th...