Job Purpose:

To drive both Project delivery and day-to-day operations for Infrastructure Applications covering Mail & Messaging, Identity, Endpoint, and Collaboration services, ensuring high availability (24×7×365), operational stability, SLA compliance, and continuous improvement.

The role combines operational ownership with project and transformation leadership, driving modernization initiatives including automation, AI-driven operations (AIOps), lifecycle management, and service optimization while ensuring security, governance, and business continuity.

Qualification:

B. E./B. Tech / MCA / MSc IT (preferred)

9–12 yrs in IT Infra / Solution Architecture

Strong experience in AD, Exchange, IAM, Endpoint

Proven project/program delivery experience

Exposure to AIOps, automation & monitoring

Experience in enterprise (24x7, SLA-driven) environments

Skills:

Active Directory, IAM, PAM