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Software Technical Support (Dubai based)

Daxium | dubai, United-Arab-Emirates | Posted June 07, 2026

Position Overview

Responsibilities
  • Be the technical support point of contact for our key accounts.
  • Solve and answer technical questions about our platform (emails, phone calls…).
  • Test future features that will be deployed (functional & non-regression).
  • Document and optimize resolution of recurring issues (critical thinking).
  • Report directly to the Daxium Middle East Head of IT.
Requirements
  • Degree Bachelor’s degree in an IT related field (IT, Digital, Data…).
  • Hard Skills Proficiency in MS Excel (pivot, macros, formulas); Ability to create presentations (MS PowerPoint); Basic knowledge of JavaScript is a plus; Basic knowledge of MS Power BI is a plus.
  • Soft Skills Ability to meet deadlines; Not afraid to pick up the phone; High organization skills and attention to detail; Great team player who can also take ownership of tasks; Challenge the status quo.
  • Languages Fluent in...

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