An innovative cloud-based business management solution, Optix has been providing excellent service to our clients since 2007 and has achieved phenomenal success. We are always ‘rethinking the solution’ and welcome innovative ideas and process improvements from all employees. The company has a great community within the workplace with support guidance and opportunities to gain experience and develop your career.

This role is a blend of technical support and customer service where you will have a first-hand role in enabling our client base to get the most out of the software whilst fixing faults and issues as they arise. This is not your typical service desk role, every day is different, with the opportunity to take ownership of issues through to fruition as well as having direct client contact.

This role would suit someone with an interest in developing a career in customer support with a technical edge. We welcome candidates with strong, transferrable customer ser...