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Software Development Specialist - L3 Production Support

NTT DATA North America | región centro jalisco, Mexico | Posted May 31, 2026

Position Overview

Job Title

Software Development Specialist – L3 Production Support

Location: Guadalajara, Aguascalientes (MX-AGU), Mexico (MX)

Qualifications
  • Hands‑on development experience in Core Java with at least 3 years
  • Worked on projects using the Java tech stack
  • Completed coding interview using CoderPad.io
  • 6‑9 overall years of software experience
  • Strong Java skills
  • Experience with SQL, Splunk, and Git
  • Hands‑on experience using ServiceNow and process workflow
  • Hands‑on experience with AWS (preferred)
  • 3+ years of relevant L3 support experience
Responsibilities
  • Actively provide support for resolution of L3 issues with detailed analysis, code fixes, and rigorous testing
  • Support product servers and clients on cutting‑edge platforms; contribute to continuous improvement and continuous delivery
  • Continuously focus on enhancing the perfo...

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