Job Title

TEC4 Communications Lead

Location

North America / Mexico

Shift Pattern

24x7x365 / TBC

Description

The position is for an experienced Communications Lead within the Enterprise Technology Operations organization (Core Engineering Business Unit). The Communications lead will be part of the TEC4 team. TEC4 stands for Technology Event Command, Coordination and Communication Center and it is a 24x7 team that focuses on cross‑divisional coordination related to major incidents and crisis events. The Communications Lead role requires close collaboration with global teams, active involvement in risk management, and strict adherence to global and regional procedures.

Responsibilities

• Ensure all TEC4 processes, procedures and templates are well documented, defined and implemented.
• Ensure global and regional coverage, maintaining seamless communication coordination across time zones.