**Overview**

**Employment in this role is conditional upon successful execution of the contract by the client.**

**The Work**

The SME Computer User Support Specialist is responsible for managing the daily logistics associated with deploying integrated IT solutions. Duties include scheduling, provisioning, imaging, patching, securing, sanitizing, testing, tracking, distribution, storage, and transportation of IT assets.

This position aligns with Cayuse’s core values of Innovation, Excellence, Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting teamwork, and prioritizing quality in deliverables.

**Responsibilities**

**Key Responsibilities:**

+ Provides technical assistance to computer users.
+ Answer questions or resolve computer problems for clients in person, or via telephone or electronically.
+ May help with the use of computer hardware and software, includ...