Mercier Consultancy is thrilled to announce an opening for a Slovenian-Speaking Customer Support Representative in our Logistics Department located in Athens! In this dynamic entry level role, you will serve as the primary point of contact for our Slovenian-speaking clients, assisting them with their logistics inquiries and ensuring smooth communication throughout the shipping and delivery process.

This position is perfect for individuals who are passionate about logistics and customer service. If you enjoy solving problems and helping clients navigate their shipping needs, we would love to hear from you!

Responsibilities

• Provide customer support in Slovenian through phone, email, and chat
• Assist clients with logistics inquiries, tracking shipments, and resolving issues
• Document customer interactions and solutions accurately in our CRM system
• Collaborate with internal teams to address complex concerns and ensure timely delivery