Mercier Consultancy is thrilled to offer an exciting opportunity for a Slovak-Speaking Customer Support Representative for Disney Plus, working from the comfort of your own home in Greece! In this dynamic role, you will provide top-notch support to our Slovak-speaking subscribers, helping them navigate the Disney Plus platform, answer inquiries about content, and resolve any issues they may encounter.

If you have a passion for entertainment and customer service and dream of working with one of the most beloved brands in the world, we want to hear from you!

Responsibilities

• Assist customers in Slovak via phone, email, and chat with inquiries related to Disney Plus
• Resolve issues regarding account access, subscription plans, and content availability
• Document customer interactions accurately in our support system
• Collaborate with internal teams to address complex customer problems
• Provide information on upcoming content, fea...