Recruiter: Trevor Newman

Career Grade: D

Internal Closing Date: 11/05/26

Location: Birmingham, London or Bristol

About the role

Professional Services was formed as a progressive development towards the convergence of multiple domains across BT. We pride ourselves on providing expert third line support to an extensive range of services; ensuring the required levels of availability are maintained. The team is widely recognised for getting things done, while making transformational improvements along the way. We do this by ensuring we have the right people to achieve our high ambitions.

This role is pivotal in driving automation and operational excellence within Professional Services. You will lead the automation strategy, evolve development practices and champion an SRE mindset to improve reliability, scalability and performance across our platforms, inclusive of our hosting infrastructure. By...