We are currently seeking an experienced and driven Shop Manager to lead the daily operations of our retail store. The ideal candidate will have a strong background in retail management, a proven ability to lead teams and exceptional communication skills in both Arabic and English .
Key Responsibilities
- Oversee all aspects of store operations including staff supervision, inventory control, customer service and sales performance.
- Lead, train and motivate a team to meet and exceed sales targets and deliver an outstanding customer experience.
- Ensure the shop maintains high standards in visual merchandising and cleanliness.
- Monitor and analyse sales figures, stock levels and customer feedback to improve overall performance.
- Handle customer inquiries, concerns and complaints in a professional manner.
- Prepare reports on store performance and provide actionable insights to senior management.
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