Key Responsibilities

Shipment Coordination & Tracking

+ Plan, schedule, and monitor all inbound shipments (air, ocean & courier) to ensure timely arrival.

+ Coordinate with suppliers to confirm pickup dates, shipping documents, and compliance with routing guides.

+ Track shipments in transit, proactively identifying delays and implementing recovery plans.

+ Manage import/export documentation (e.g., bills of lading, commercial invoices, packing lists, certificates of origin).

Supplier & Carrier Management

+ Serve as the primary point of contact for suppliers regarding logistics execution.

+ Evaluate carrier performance (on-time pickup/delivery, damage rates, invoicing accuracy) and provide feedback.

+ Resolve shipment discrepancies, damages, or short shipments with carriers and suppliers.


+ Coordinate with warehouse teams on dock scheduling, receiving capacity, and priority unloading.