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Job Description :

Summary

As part of the Ryder team, the Shipment Management Associate II will handle a variety of tasks.

Essential Functions

• Technical Support of SMC Operations:Provide tactical front line support for all command center activities at the account level and after hours support via pager and remote access as required
• Customer Interfacing:Active communications (electronic/personal) with internal and external customers on operational issues to insure all items are addressed in a timely manner
• Continuous Improvement & ISO 9001 Quality Program:Responsible for development and documenting operational processes and procedures at the account level to support site wide ISO 9001 quality system
• Customer Solution Development and S...