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Shipboard Front Desk Manager - Guest Experience Lead

Royal Caribbean Group | madrid, Spain | Posted June 04, 2026

Position Overview

Royal Caribbean Group is seeking a candidate with 5+ years of managerial experience in customer service within the hotel or hospitality industry. The ideal candidate should have experience working in a 4/5-star hotel and possess strong problem-solving skills.
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The role includes managing diverse guest services, resolving escalated concerns, and providing accurate information about ship events. xhfqzwm Proficiency in English is essential for effective communication.
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