The Rider Operations (RiderOps) team ensures the success of all customer interactions with our robo-taxi service. We are the human partner to the robot AI, providing an amazing support experience to our customers. In preparation for our commercial launch, we are growing our team to support the challenging delivery of traditional customer service with specialized real-time rider support during customer rides. We are seeking individuals that will excel in a fast-paced, dynamic environment to uphold a superior level of service for our riders.

• 2 years of Customer Service Experience as a leader or similar experience.


• Experience working in a high-level collaborative environment and promoting a teamwork mentality.


• Proven ability to problem solve and improve operational efficiency.


• Proactive mindset and resourcefulness.


• Strong written and verbal communi...